The Visionary Hat – It starts with having a dream and gathering the courage to translate its vision or idea into a reality. And one should sustain and clearly communicate their vision from the start – even up to the time you scale up to a team of 1000.
The Finance Hat – Business is not just about creating profit, but more so about managing your finances to an extreme degree. In our business, we face 95% cost. Who in their right mind will work for $5 profit out of $100 bucks of grueling work? And HOW do you manage it? Cost control, constant efficiency design, and costing/budgeting on the daily in this inflation climate, are all necessary to help you stay afloat as you continue growing your business.
The Captain Hat – It involves knowing the meaning and importance of successes AND failures. Knowing how to use push and pull leadership while upholding the organization’s mission, objectives, and values. It involves proactive critical decision-making, emmense organization, and motivating a group of individuals toward a common goal from cooks, to managers, to contractors, to your accountant, to your marketing team members, all the way to your grease trap cleaner. Everyone needs to have their plan and expectations laid out, which means you gotta know a lot about a lot of industries that you rely on to keep your business optimal and not cost bleeding.
The Communicator Hat – An effective communicator is an active lister. Taking time to communicate with their team, business partners, suppliers and vendors, and of course, their clients. Key listening and observing will provide the foundation of planning appropriate actions that lead to the best results.